What's new
Changes to Sentinel that matter to ISPs and their customers.
November 2026
A store for your hardware
Sell routers, cables and accessories from your own link. Customers order for pickup or delivery and pay by M-Pesa, card, mobile money or cash on delivery; you see stock, orders and refunds due in one place.
7-day free trial
Try everything for 7 days. If it ends, your customers are not affected: only changes to your settings are paused until you get in touch.
Online payments for East Africa
Pesapal, Flutterwave and ClickPesa join M-Pesa and Paystack, covering cards and mobile money in Kenya, Uganda, Tanzania and Rwanda. Customers only see methods that work for your currency.
Payments are confirmed, not trusted
Every online payment is checked with the provider before it is credited. Forged, repeated, underpaid or wrong-currency notifications credit nothing, and overpayments go to the customer's wallet.
Missed notifications recover themselves
Pending payments are re-checked every few minutes and when the customer returns from checkout.
Daily billing runs
Invoices are generated each cycle, SMS reminders go out before and after the due date, and overdue accounts are suspended after your grace period. Suspending also drops the customer's live session.
Customer portal
Customers pay invoices, top up their wallet, buy hotspot access with M-Pesa, see sessions and raise tickets. They log in with their phone number in any common format.
MikroTik plans map to router profiles
A plan names the PPP profile on your router; new customers get a login with that profile.
Messages
Editable message templates and a log of every message sent.
Security
Staff roles on settings and money actions, an audit log of staff changes, encrypted gateway credentials, revocable sessions and sign-in rate limits.
Rwanda
Rwandan francs (RWF) and the Kigali timezone are supported.
Optional RADIUS
FreeRADIUS integration for PPPoE authentication and accounting, for routers that can reach your server.
Reports and dashboard
The dashboard now shows live subscriber, revenue, overdue and session figures in your own currency, and the revenue report lists months in order.